Terms & Conditions
Rockstar360, HER360, Open Like a CEO & 7 Figure Childcare CEO
Date Updated: August 27, 2026
1. Introduction
Parties
This Agreement is between Rockstar360, HER360, Open Like a CEO & 7 Figure Childcare CEO (collectively, the “Coach,” “Company,” or “Program Provider”) and the Client.
Start Date
The Start Date shall be the date specified in the Client's enrollment agreement, purchase confirmation, or other applicable enrollment documentation.
Primary Services
The Company provides business coaching, consulting, education, strategy, systems, and implementation services through its primary programs, including:
Rockstar360
HER360
Open Like a CEO
7 Figure Childcare CEO
The specific services, deliverables, features, coaching, training, resources, and access provided to the Client shall be based on the particular program purchased by the Client and the terms communicated at the time of enrollment.
2. Description of the 7 FIGURE CHILDCARE CEO Program
7 Figure Childcare CEO is a comprehensive done-for-you program designed to enhance enrollment lead generation, marketing, sales follow-up, and automation systems for childcare businesses. Depending on the package purchased, the Program may include:
Custom-Designed High-Converting Enrollment Funnel
Complete Email & Text Automation System
Facebook & Instagram Ads Strategy
Lead Tracking & CRM Integration
Social Media Quick Start Pack
Ad Copy Library
Follow-Up Strategies for Lead Generation
One (1) Personalized 1-on-1 Strategy Session
Specific deliverables and services may vary based on the Client's selected package, offer, enrollment, or written agreement.
3. Description of Open Like a CEO
Open Like a CEO is a business education, coaching, strategy, and development program designed to support entrepreneurs and business owners in developing the mindset, leadership skills, strategies, systems, and business practices necessary to operate and grow their businesses as CEOs.
Depending on the package or offer purchased, Open Like a CEO may include:
CEO mindset and leadership development
Business strategy and planning
Business systems and operational guidance
Growth and scalability strategies
Decision-making and leadership education
Business development and implementation guidance
Training, resources, templates, and educational materials
Coaching, group sessions, or 1-on-1 strategy sessions, where applicable
The specific services and deliverables provided to the Client shall be determined by the package purchased and the applicable enrollment or service agreement.
4. Confidentiality
Mutual Non-Disclosure
Both Coach and Client agree not to disclose, reveal, reproduce, distribute, or make unauthorized use of any confidential information learned during discussions, coaching sessions, calls, emails, trainings, or otherwise.
Confidential Information
Confidential information includes, but is not limited to:
Financial information
Coaching strategies
Exercises and methodologies
Business strategies and systems
Plans or outlines for future programs
Information contained in documents
Training materials
Templates and resources
Original work created by Coach
Proprietary business information
Any other intellectual property belonging to the Coach or Company
Ongoing Obligation
The responsibility to maintain confidentiality continues beyond the expiration of this Agreement and the conclusion of services. Both Coach and Client agree to keep confidential information private even after completion of their working relationship.
Exceptional Circumstances
The only exceptions to these confidentiality obligations are disclosures required by law or disclosures made with the explicit written consent of the disclosing party.
5. Payment Terms
Method of Payment
Client agrees to render payment using accepted payment methods, including applicable credit cards such as Visa and Mastercard, through the payment processor designated by the Company.
Full Payment Upfront
Unless otherwise agreed upon in writing, the full purchase amount is due and payable upfront before the Client gains access to any products or services included within the applicable Program.
Responsibility of Payment
It is the responsibility of the Client to ensure that all payment obligations are met as agreed upon in this Agreement.
Receipt and Acknowledgment
Upon processing of payment, the Client will receive a receipt or other acknowledgment of the transaction.
Security of Payment Information
The Company will take reasonable measures to ensure that payment information provided by the Client is securely handled and processed in accordance with applicable requirements and the policies of the applicable payment processor.
6. Payment Plan
Availability of Payment Plan
A payment plan may be offered at the discretion of the Coach and may vary depending on the Program, offer, or enrollment terms.
Adherence to Payment Schedule
Clients who opt for a payment plan must adhere to the agreed-upon payment schedule. Timely payments are required to maintain continued access to the Program and its services.
Late Payment Consequences
Payments are considered late if not paid within fifteen (15) days of the due date. Late payments may incur a five percent (5%) late fee, to the extent permitted by applicable law.
Continued failure to pay as agreed may result in the suspension or termination of services and access to Program materials.
Collection Process for Overdue Payments
Accounts overdue for more than thirty (30) days may be referred to collections. To the extent permitted by applicable law, the outstanding balance, including applicable late fees and reasonable collection costs, may become immediately due and payable.
Cancellation Policy for Non-Payment
The Coach reserves the right to suspend, cancel, or cease working with the Client if the Client fails to make payments as agreed.
In such cases, the Client is not entitled to a refund for payments already made and may lose access to Program materials and services.
7. Refund Policy and Chargebacks
No Refunds
All purchases are final. Coach does not offer refunds after twenty-four (24) hours following completion of the Client's 1-on-1 onboarding call, unless otherwise required by applicable law or expressly agreed to in writing by the Coach.
Exceptional Circumstances
In the event of unforeseen circumstances that prevent the Coach or Company from completing the contracted Program or services, a case-by-case partial refund or alternative resolution may be considered at the discretion of the Coach.
No Unauthorized Chargebacks
Client agrees to contact the Coach or Company directly to attempt to resolve any billing dispute before initiating a chargeback, except where prohibited by applicable law or the rules of the applicable payment network.
Chargeback Consequences
If a chargeback is initiated and the charge is determined to be valid, Client may be responsible, to the extent permitted by law, for reasonable fees and costs associated with recovering the payment.
No Refund Exceptions Based on Results
Changing one's mind about the Program, failure to fully understand the Program, failure to participate, failure to implement the strategies provided, or failure to achieve expected or desired results does not qualify for a refund.
8. Indemnification
Client's Responsibility
To the extent permitted by applicable law, the Client agrees to defend, indemnify, and hold harmless the Coach, Company, affiliates, agents, team members, contractors, and other parties associated with the Coach or Company from claims, damages, losses, costs, and reasonable expenses, including reasonable attorney's fees, arising from:
The Client's use or misuse of the Program
The Client's business activities
The Client's violation of applicable laws or regulations
The Client's violation of third-party rights
The Client's unauthorized use or distribution of Program materials
The Client's breach of this Agreement
Assistance in Defense
Should the Coach or Company be required to defend itself in an action directly or indirectly involving the Client, the Client agrees to reasonably cooperate and provide necessary information and assistance.
Scope of Indemnification
This indemnification includes claims, losses, or expenses arising from the Client's engagement in the Program, including but not limited to violations of intellectual property rights, misuse of Program materials, unauthorized distribution of proprietary information, or other breaches of this Agreement.
9. Voluntary Participation and Liability
Voluntary Enrollment
The Client acknowledges that participation in the Program is voluntary and that the Client has reviewed and understands the nature and scope of the services being provided.
Responsibility for Outcomes
The Client accepts responsibility for implementing the information, strategies, recommendations, and materials provided through the Program.
The Client understands that coaching, consulting, education, and business services are intended to provide guidance and tools and do not guarantee financial, professional, enrollment, revenue, profit, or other specific outcomes.
Limitation of Liability
To the fullest extent permitted by applicable law, the Coach, Company, and their respective affiliates, agents, employees, contractors, and representatives shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from participation in or use of the Program.
Business Responsibility
The Client remains solely responsible for the operation of the Client's business, including business decisions, financial decisions, marketing decisions, hiring, staffing, compliance, licensing, taxes, contracts, and implementation of strategies provided through the Program.
Informed Decision
The Client confirms that the decision to participate in the Program is made with an understanding of the potential benefits, limitations, risks, and responsibilities associated with participation.
10. Disclaimer
No Guarantees
The Coach and Company make no guarantees regarding specific business, financial, enrollment, revenue, profit, marketing, or other results.
Services, educational materials, coaching, consulting, and strategies are provided based on the scope of the applicable Program and, where applicable, on an “as-is” basis.
Earnings Disclaimer
The Coach and Company make no representations or guarantees regarding the amount of money, revenue, profit, enrollment, or other financial results the Client may achieve through participation in any Program.
Past performance, testimonials, case studies, examples, or statements regarding the experiences of other Clients are not guarantees of future results.
Client Responsibility
The Client understands that results depend on numerous factors outside the control of the Coach or Company, including the Client's effort, implementation, market conditions, industry conditions, financial circumstances, business model, audience, competition, and other external factors.
11. Intellectual Property
All Program materials, including but not limited to training materials, videos, recordings, documents, templates, worksheets, strategies, frameworks, systems, processes, copy, graphics, resources, and other original materials provided by the Coach or Company remain the intellectual property of the Coach or Company unless otherwise expressly stated in writing.
Client receives a limited, non-exclusive, non-transferable license to use Program materials for the Client's own personal or business purposes.
Client may not copy, reproduce, resell, sublicense, publish, distribute, teach, share, modify for resale, or otherwise commercially exploit Program materials without prior written permission from the Coach or Company.
12. Dispute Resolution
Arbitration Agreement
To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to this Agreement, the Program, or the services provided shall be resolved through binding arbitration in or substantially related to Richmond, Virginia, unless the parties mutually agree otherwise.
The parties agree to first make a good-faith effort to resolve any dispute informally before initiating arbitration.
13. Applicable Law
Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles, except to the extent that applicable law requires otherwise.
14. Amendments
Modification Clause
Any amendment or modification of this Agreement must be made in writing and agreed upon by the parties, except that the Company may update general Program policies or procedures when reasonably necessary to operate or administer the Program, provided such changes do not materially alter the Client's existing contractual obligations without appropriate notice.
15. Entire Agreement
Complete Understanding
This Agreement, together with any applicable enrollment agreement, purchase agreement, order form, or written service agreement, constitutes the entire understanding between the Coach/Company and Client regarding the applicable Program.
There are no additional representations, warranties, promises, or agreements except as expressly stated in writing.
If there is a conflict between this Agreement and a specific written service or enrollment agreement signed by the parties, the terms of the specific written agreement shall control with respect to that particular service or purchase.
For Questions or Comments
Rockstar360, HER360, Open Like a CEO & 7 Figure Childcare CEO
12138 Central Ave #174
Mitchellville, MD 20721
Email: [email protected]